Privacy Policy
Last Updated: June 16, 2026
Introduction
When you use Cobotte Solutions' website and services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
This Privacy Policy explains what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
We build security-first digital solutions that help millions of businesses daily to establish strong, modern, and protected online presence. Our services include web development, cybersecurity, maintenance support, and SEO optimization.
Information We Collect
Things You Create or Provide to Us
When you contact us or use our services, you provide personal information including:
- Name and contact details (email address, phone number)
- Company name and business information
- Project requirements and specifications
- Payment information for service transactions
- Content you create, upload, or submit (website content, images, documents)
- Communications you send via email or contact forms
Even if you're not signed in or don't create an account, you might provide information like an email address to communicate with us or receive updates about our services.
Information We Collect as You Use Our Services
Your Apps, Browsers & Devices
We collect information about the devices you use to access our website, which helps us provide features and optimize performance:
- Browser type and settings
- Device type and operating system
- IP address
- Application version number
- Interaction with our website (date, time, pages visited)
- Crash reports and system activity
Your Activity
We collect information about your activity on our website:
- Pages you visit
- Services you explore
- Time spent on each page
- Click patterns and interactions
- Search terms if you use search functionality
Your Location Information
We may collect location information when you use our services:
- IP address (general location)
- Country and region
- Time zone
This helps us offer features like localized content and relevant service recommendations.
Cookies and Similar Technologies
We use various technologies to collect and store information:
- Cookies (browser-based tracking)
- Pixel tags
- Local storage (browser web storage)
- Database logs
- Server logs
Why We Collect Data
We use the information we collect for the following purposes:
- Provide Our Services: Process your project inquiries and requests, develop and deliver web development projects, implement cybersecurity measures, provide maintenance and support, and optimize SEO performance.
- Maintain & Improve Our Services: Track outages and troubleshoot issues, make improvements to our website, optimize performance and speed, and enhance user experience.
- Develop New Services: Understand how people use our services, identify feature needs and improvements, and design new offerings based on user feedback.
- Communicate With You: Send service announcements and updates, notify you about project status, respond to your inquiries, and send security notifications if we detect suspicious activity.
- Protect Cobotte, Our Users, and the Public: Detect, prevent, and respond to fraud, address abuse and security risks, protect against technical issues, and ensure compliance with legal requirements.
Your Privacy Controls
You can always review and update your information by contacting us. Your Google Account-style controls include:
Privacy Controls
Across our services, you can make choices about your data:
- Request to view your personal information
- Ask us to correct inaccurate data
- Request deletion of your information
- Opt out of certain data collection
Ways to Review & Update Your Information
- Contact us via email to request information access
- Review project communications and documentation
- Update contact details by notifying us
Sharing Your Information
When You Share Your Information
Many of our services let you share information with others. You control what content to share publicly, and you can choose to keep project details private. Note that public content may become accessible through search engines.
When Cobotte Shares Your Information
We do not share your personal information with companies, organizations, or individuals outside Cobotte Solutions except in these cases:
- With Your Consent:We'll share personal information when we have your consent (e.g., when you request third-party integrations or approve sharing for project purposes).
- For External Processing: We provide personal information to trusted service providers (like AWS, Vercel, Netlify, payment processors, email service providers, Google Analytics, and support platforms) to process it for us, subject to confidentiality and security compliance.
- For Legal Reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet applicable law, regulation, legal process, or enforceable governmental requests.
- Business Transfers:If Cobotte is involved in a merger, acquisition, or sale of assets, we'll ensure confidentiality of your personal information and give you notice before it is transferred.
Keeping Your Information Secure
All Cobotte services are built with strong security features:
- Encryption: We use SSL/TLS encryption to keep your data private while in transit, and all sensitive data is encrypted on our servers.
- Security Features: We offer security measures to protect your information, including Cloudflare WAF (Web Application Firewall), regular security monitoring, vulnerability assessments, and automated backups.
- Access Controls: We restrict access to personal information to employees who need it, and anyone with access is subject to strict confidentiality obligations.
- Physical Security: We review information collection, storage, and processing practices, and implement physical security measures to prevent unauthorized access.
Exporting & Deleting Your Information
Export Your Data
You can export a copy of your information at any time. This includes project documentation, source code, and communications with our team.
Delete Your Information
You can delete specific project data, ask us to remove your contact information, or request deletion of your entire account records. To request deletion, contact us at hello@cobotte.com.
Retaining Your Information
We retain data for different periods depending on what it is and how we use it:
- Short-Term Retention: Project communications are kept for 2 years after project completion; contact information is kept until deletion request; activity data is kept for 26 months (Google Analytics default).
- Medium-Term Retention: Project deliverables are kept for 6 months for maintenance support; payment records are kept for 7 years (legal requirement); support tickets are kept for 1 year after resolution.
- Long-Term Retention: Legal records are kept as required by law; security logs are kept for fraud prevention; and anonymized data is retained indefinitely for research.
Compliance & Cooperation with Regulators
Data Transfers
We maintain servers around the world and your information may be processed outside your country. We apply the same protections regardless of location, comply with data transfer legal frameworks, and use standard contractual clauses.
Regulatory Cooperation & Legal Rights
We respond to formal written complaints and work with data protection authorities. You have rights under applicable privacy laws: access, correct, delete, restrict processing, data portability, and opt-out rights.
About This Policy
This Privacy Policy applies to all services offered by Cobotte Solutions and our website (cobotte.com), including web development, cybersecurity, maintenance, and SEO services. It does not apply to other companies' practices or third-party services.
We may change this Privacy Policy from time to time. We indicate the date of last changes, and for significant changes, we provide prominent notice.
Contact Us
Cobotte Solutions
Email: hello@cobotte.com
Location: Calicut, Kerala, India