Terms & Conditions

Provide a Broad Range of Useful Services

We provide services subject to these terms:

• Web development apps and sites (business sites, e-commerce, custom applications)
• Cybersecurity platforms (audits, monitoring, security hardening)
• Integrated services (APIs, analytics, SEO optimization)
• Digital infrastructure and hosting

Our services work together to make it easier for you to move between activities.

Develop, Improve, and Update Cobotte Services

We constantly develop new technologies to improve our services. We may add or remove features, increase or decrease service limits, start offering new services or stop old ones, and provide automatic updates for downloadable software.

If we make material changes negatively impacting your use, we'll provide reasonable advance notice (except for urgent situations like security issues).

Follow These Terms

The permission to use our services continues as long as you comply with:

• These terms
• Service-specific additional terms (if applicable)
• Our Privacy Policy

Respect Others

You must follow these basic rules:

• Comply with applicable laws (export control, sanctions, etc.)
• Respect others' rights (privacy, intellectual property)
• Provide accurate project information and requirements
• Supply necessary content, materials, and access
• Review deliverables and provide timely feedback
• Not use services for illegal or unauthorized purposes

Service Access & Security

When using our systems, you must maintain the security of any access keys, domains, or credentials we provide. You are responsible for any activities conducted under your credentials.

Project Execution & Scope

Services are executed according to the mutually signed project proposals. Any additions or revisions will be governed by scope change procedures.

Your Content

You retain all intellectual property rights to the content, media, branding, and assets you provide to Cobotte Solutions. You grant us a limited, worldwide, royalty-free license to use, host, and display your content solely for the purpose of building and maintaining your digital assets.

Cobotte Content

All pre-existing code libraries, UI layout patterns, software frameworks, design motifs, and tools owned by Cobotte Solutions remain our proprietary property. Upon final payment, you are granted a perpetual, non-exclusive, royalty-free license to use these embedded tools as part of your completed project.

Payment Structure

• Deposit required before project commencement
• Final payment upon project completion before deployment
• Maintenance/services: Monthly or yearly billing
• All prices subject to applicable taxes
• Late payments incur 2% monthly interest

Project Quotations

Final quotations provided after understanding project scope, business objectives, functionality requirements, integrations, security requirements, and support needs. Prices serve as general guidelines and vary based on project complexity.

Delivery Estimates

Timelines vary by project type:

• Smaller projects: 7–14 business days
• Medium projects: 2–5 weeks
• Enterprise projects: Based on project scope

Timeline Factors

Timelines may be affected by:

• Client feedback delays
• Content provision delays
• Additional feature requests
• Third-party dependencies
• Technical complexity

We communicate timeline changes transparently and promptly.

Warranties & Guarantees

We build using modern engineering standards and guarantee:

• Clean, secure code following security best practices
• Sub-3 second page speed optimizations
• 30-day post-launch bug fixing warranty

We do not guarantee search engine ranking placements or fixed visitor/lead counts.

Limitation of Liability

To the maximum extent permitted by law, Cobotte Solutions' liability is limited to the total fees paid by the client for the specific project in question. We are not liable for indirect, consequential, or special damages, including data loss or business interruptions.

Dispute Resolution

In case of a disagreement, both parties agree to first enter a 30-day negotiation period. If unresolved, disputes will be settled through mediation or under the jurisdiction of the courts of Kanayannur, Kerala, India.

Maintenance Plans

Maintenance plans include ongoing support:

• Monthly updates and security monitoring
• Weekly or continuous monitoring options
• Backup management and verification
• Technical support and bug fixes
• Performance optimization

What's Included

• Security updates and patches
• Performance optimization
• Backup management
• Technical support
• Bug fixes within scope

What's Not Included

• New feature development
• Major redesigns
• Content creation
• Third-party service fees

Scope Changes

All revisions to deliverables require a written scope change agreement, which may adjust timelines and pricing.

Termination Rules

Either party may terminate the engagement with 15 days' written notice. Deposits are non-refundable after design/code commencement. Client must pay for all completed work up to the termination date.